If you are having trouble printing from a Windows machine, here are a few things you should try.

1. Check that you are printing files in the correct format -- our PostScript printers won't print dvi files.
2. If you have trouble printing a Microsoft Word document, try opening a new document and copying the contents of your old document into it. Sometimes the header information in old Word documents prevents printing.
3. Add a printer by following the procedure described below. If this solves the problem, delete the old printer that didn't work.
4. Send email to consult@math.uic.edu describing your problem in detail.

NOTICE: You must have an account on the math.uic.edu network in order to print on the department printers from your office Windows computer. Your userid on the math network must match your userid on your PC. Please request an account from a systems administrator as soon as possible if you don't already have one. If you have an account already, please make sure the name you use to log on to your office computer is the same as the one you use to log on to math.uic.edu. You may also have to contact consult@math.uic.edu to be registered in the samba database

Configuring a new PC to use the department printers

1. Check to see that you are logged on to Windows. Open the Start menu. There should be a Log Off option at the bottom of it. If your name doesn't show up there, you are not logged on. You should log off and then log on again using your math network username (mathid).
2. Choose Settings from the Start menu. Select Control Panels and open the Network Control Panel.
3. Scroll through the list of network components and select the TCP/IP ethernet connection.
4. Choose properties and go to the WINS configuration page.
5. Enable WINS resolution, and fill in the blank labeled WINS server with 131.193.178.229. Double check that you are on the WINS page and not on the IP address page of the properties panel. Click OK.
6. Open the Network identification panel. Set your workgroup to MSCS.
7. Exit the Network control panel; answer "yes" when asked if you wish to reboot.
8. If, after rebooting, your computer complains that it has detected another machine using the same IP address, turn it off immediately and get help from a systems administrator.

Adding a printer to your PC

Use the printer wizard to add a printer as follows:

1. Choose Settings -> Printers from the Start Menu.
   Double click on Add Printer
2. Answer the questions in the wizard as follows:

Choose "Network Printer"
Click on Browse to look for printers on the network:
• double click on the Math domain (or on phoenix, for 322SEO)
• select a printer -- printers are described in the table below
• if this does not work try exiting the browser and typng \\MATH\PRINTERNAME in the printer identification field, where PRINTERNAME is replaced by the name of the printer you wish to use.




Printer Name	Number	Printer Location	Printer description	Timings
seo1200	1	SEO 1200	HP LaserJet 8150 Series	8:00AM-6:00PM
seo736	1	SEO 736	Lexmark Optra T614	8:00AM-6:00PM
seo308	2	SEO 308	hp LaserJet 4250 & Lexmark Optra T612	available 24 hours
seo430	1	Mathematical Sciences Learning Center	hp LaserJet 8000	8:00AM-6:00PM




3. Choose the manufacturer and model of printer from the lists provided. If Lexmark is not listed, either use the driver installer mentioned above and follow the instructions in the Lexmark printer installer popup window or try substituting an HP LaserJet 4Si/MX PS driver.
4. If asked, say you wish to keep the existing driver.
5. Name your new printer anything you like -- we suggest using informative names like "308 simplex" or "736 duplex".
6. If you want this to be your default printer, indicate this on the next panel.
7. Agree to print a test page, and see if it worked. IF YOU HAVE NOT LOGGED ON TO WINDOWS, IT WILL NOT WORK.

To be a good citizen and save paper by printing on both sides, follow the instructions at http://www.math.uic.edu/Docs/Printing/duplex.html. If the instructions above don't work, try the following:

Select your printer's icon.
From the menu select:
File -> Properties -> Paper -> More Options ... -> flip on long side

Deleting a printer from your PC

1. In the settings window, double click on:

Printers
2. For each printer you wish to remove:
   select the printer, then use the menu to select File->Delete.

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